Returns & Exchanges
At USA Palm, we want you to love your coastal-inspired apparel, which is why we offer a 30-day return policy for all unworn and unwashed items. If your purchase doesn't perfectly fit your lifestyle, we are here to help with a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label to download and print at your convenience.
Pack and Ship
Securely place your items in their original packaging, attach the return label, and drop the package off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects your returned items, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing